MoneyMatch Support

Explore help by service

• Getting Started

  Learn about the MoneyMatch Card and eWallet, including application, card activation, account setup, and getting start...

• Using Your Card & ATM

  Find out how to use your MoneyMatch Card for everyday purchases, contactless payments, and ATM cash withdrawals, loca...

• Managing Your Funds

  Learn how to reload your card, manage your balance, view transaction history, obtain transaction proof, and check tra...

• Payments & Marketplace

  Discover how to make bill payments, purchase and redeem vouchers, and manage your transactions through the MoneyMatch...

• Sending Money & Rewards

  Find information about remittance services, supported destinations, exchange rates, transfer limits, cashback, and lo...

• Fraud & Security

  Learn how to protect your MoneyMatch Card and eWallet, manage lost or stolen cards, and report unauthorised transacti...

• Card & Account Termination

  Find out how to terminate your MoneyMatch Card or account, request a remaining balance refund, and understand what ha...

• Account Security Features

  Understand the security features available to protect your account, including the Cooling-Off Period and Kill Switch,...