MoneyMatch caters to our users with localized verification processes! So depending on where you’re sending money from, the verification documents required are different.
Singapore
Personal Users in Singapore can get verified on the MoneyMatch App through our e-KYC verification process! We require the following original documents:
For Citizens of Singapore
- Singapore Identity Card (NRIC); Driver's License or Passport;
For Non-Citizens of Singapore
- Passport (photo page)
- Valid Employment Pass/ Work Permit; or Permanent Resident Identity Card (Blue IC); or NRIC
- Proof of Address (optional)*
Only required if IC/Work permit is not presented
After you have prepared the required documents, you can proceed to verify your account! For a detailed guide, See How Can I Verify My Account.
If you have not signed up for an account yet, see How do I Sign Up?
Business Users has a few ways to get verified depending on the entity type. We will require the following documents to proceed with the account verification.
For Citizens of Singapore
- Singapore Identity Card (NRIC)
For Non-Citizens of Singapore
- Passport;
After you have prepared the required documents, you can proceed to verify your account! For a detailed guide, See How Can I Verify My Account.
For Citizens of Singapore
- Singapore Identity Card (NRIC)
For Non-Citizens of Singapore
- Passport;
One of the partner of the business can proceed to complete their eKYC and the other(s) to provide copies of their ID. We will require the following documents to proceed with the account verification.
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1. A Letter of Authorisation
- A template of the Letter of Authorisation will be provided
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2. The Government-issued ID of each partner
- This is required for all partners of the business
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NRIC or Passport
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- This is required for all partners of the business
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3. The Government-issued ID of the Authorized Person*
- Only required if the authorized person is not a partner of the business.
- You will be requested to state the Authorized Person in the Letter of Authorisation
- NRIC or Passport
Kindly note that we may ask for additional documents on a case-to-case basis. After you have prepared the required documents, you can proceed to verify your account! For a detailed guide, See How Can I Verify My Account.
For all other business entity types
We will require the following documents to proceed with the account verification. Kindly note that we may ask for additional documents on a case-to-case basis.
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1. A Letter of Authorisation
- A template of the Letter of Authorisation will be provided
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2. The Government-issued ID of each shareholder (individual)
- This is required for individual shareholders with an equity interest of more than 25%
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NRIC or Passport
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- This is required for individual shareholders with an equity interest of more than 25%
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3. The Government-issued ID of the Authorized Person
- You will be requested to state the Authorized Person in the Letter of Authorisation
- NRIC or Passport
Our MoneyMatch representative will set out arrangements to collect these documents to complete the verification process.