How do we work out our fees?
Our fee structure is charged on a per-transaction basis (a flat-rate). However, the fees will differ depending on what currency you are sending, to whom you are sending to (an individual or a business), and which country you are sending to.
What are the available fee options?
There are three types of fee options you may come across (Sender bears fees, Beneficiary bears fees, or Shared fees). You’ll see the fee options available when you set up your transfer.
Fees for Personal Users
Native Currency Transfers
Sender bears the fee
Non-Native Currency Transfers
Sender bears the fee
Fees for Business Users
Native Currency Transfers
Sender bears the fee
Non-Native Currency Transfers
Sender bears the fee
Does the currency-country pair I am sending to affect the fees?
You will have the option to send money in the native currency or a foreign currency. Depending on your beneficiary's currency and country type, you’ll see how much the transfer costs are when you set up your transfer.
What is a native currency transfer?
-
When you are sending money to a country in the country's native currency.
-
For example: Sending PHP to the Philippines only; sending USD to the USA only; sending GBP to the United Kingdom only;
- Generally, if you send in the native currency, the recipient should receive the full amount. However, for certain currencies, there may be an additional fee (imposed and determined by the receiving bank).
-
What is a non-native currency transfer?
-
When you are sending money to a country in foreign currency/ non-native currency.
-
For example: Sending USD to the Philippines only; sending USD to China only; sending USD to the United Kingdom only;
These transfers may incur an additional fee (imposed and determined by the receiving bank) on top of our regular non-native transaction fee. These charges will be directly deducted from the amount transferred.
For more information on sending USD to countries outside the US (e.g. USD to the Philippines; USD to China), see USD to countries outside the US.
-
