Error Message: The Selected Recipient Is Not Available
If you have any recipients associated with the affected banks due to our Recipient Bank List Revisions, you may experience the following error when selecting these recipients:
My recipient is affected. What should I do?
If your recipient is affected from this revision, this is what you will need to do.
You can proceed to create a new recipient with the necessary information, then delete the recipient with the outdated details. Once created, kindly proceed with the transfer using the new recipient account.
By doing so, you should no longer receive prompts to update the bank information of the recipient. Refer to How to add Recipient Accounts for a step-by-step guide!
