MoneyMatch caters to our users with localized verification processes! So depending on where you’re sending money from, the verification documents required are different.
Malaysia
Personal
Personal Users in Malaysia can get verified on the MoneyMatch App through our e-KYC verification process! We require the following original documents:
For Malaysians
- Malaysian Identity Card (NRIC)
For Non-Malaysians
- Passport (photo page)
- Valid Malaysian Visa/ Work Permit or Permanent Residents Card (MyPR)
After you have prepared the required documents, you can proceed to verify your account! For a detailed guide, see How Can I Verify My Account.
If you have not signed up for an account yet, see How do I Sign Up?
Business
Business Users have a few ways to get verified depending on the entity type. We will require the following documents to proceed with the account verification.
For Sole Proprietorship
e-KYB is available for sole proprietors. You will only need to provide the business owner's personal ID copy.
For Malaysians
- Malaysian Identity Card (NRIC)
For Non-Malaysians
- Passport (photo page)
- Valid Malaysian Visa/ Work Permit or Permanent Residents Card (MyPR)
After you have prepared the required documents, you can proceed to verify your account! For a detailed guide, see How Can I Verify My Account.
For Partnerships
e-KYC is available for partnerships.
For Citizens of Malaysia
- Malaysian Identity Card (NRIC)
For Non-Citizens of Malaysia
- Passport
One of the partners of the business can proceed to complete their eKYC and the other(s) should provide copies of their ID. We will require the following documents:
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1. A Letter of Authorisation
- A template of the Letter of Authorisation will be provided
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2. The Government-issued ID of each partner
- This is required for all partners of the business
- NRIC or Passport
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3. The Government-issued ID of the Authorized Person*
- Only required if the authorized person is not a partner of the business
- You will be requested to state the Authorized Person in the Letter of Authorisation
- NRIC or Passport
Kindly note that we may ask for additional documents on a case-to-case basis. After you have prepared the required documents, you can proceed to verify your account! For a detailed guide, see How Can I Verify My Account.
For all other business entity types
After you have registered for a Business account and completed your profile, a MoneyMatch representative will contact you to schedule a visit to your office for the offline verification process. We will require the following documents:
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1. A Letter of Authorisation
- We will require the original copy
- A template of the Letter of Authorisation will be provided
-
2. The Government-issued ID of each shareholder (individual)
- This is required for individual shareholders with an equity interest of more than 25%
- For Malaysian Shareholder: A copy of the Malaysian Identity Card (NRIC)
- For Foreign Shareholder: A copy of the Passport
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3. The Government-issued ID of the Authorized Person
- You will be requested to state the Authorized Person in the Letter of Authorisation
- Malaysian Identity Card (NRIC) or Passport
Our MoneyMatch representative will set out arrangements to collect these hardcopy documents to complete the verification process.
