How do we work out our fees?
Our fee structure is charged on a per-transaction basis (a flat-rate). However, the fees will differ depending on what currency you are sending, to whom you are sending to (an individual or a business), and which country you are sending to.
Does the currency-country pair I am sending to affect the fees?
You will have the option to send money in the native currency or a foreign currency. Depending on your beneficiary's currency and country type, you’ll see how much the transfer costs are when you set up your transfer.
What is a native currency transfer?
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When you are sending money to a country in the country's native currency.
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For example: Sending SGD to Singapore only; sending USD to the USA only; sending GBP to the United Kingdom only;
- Generally, if you send in the native currency, the recipient should receive the full amount. However, for certain currencies, there may be an additional fee (imposed and determined by the receiving bank).
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What is a non-native currency transfer?
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When you are sending money to a country in foreign currency/ non-native currency.
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For example: Sending USD to Singapore only; sending USD to China only; sending USD to the United Kingdom only;
These transfers may incur an additional fee (imposed and determined by the receiving bank) on top of our regular non-native transaction fee. These charges will be directly deducted from the amount transferred.
For more information on sending USD to countries outside the US (e.g. USD to Singapore; USD to China), see USD to countries outside the US.
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What are the available fee options?
There are three types of fee options you may come across (Sender bears fees, Beneficiary bears fees, or Shared fees). You’ll see the fee options available when you set up your transfer.
Fee Options for Personal Users
- 1. Native Currency Transfers
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2 options: Sender or beneficiary bears the fee
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- 2. Non-Native Currency Transfers
- Sender bears fee
Fee Options for Business Users
- 1. Native Currency Transfers
- Sender bears fee
- 2. Non-Native Currency Transfers
The transaction fee is different depending on your order amount.
- If the amount is more than MYR 50,000
Sender bears fees: Sender pays the sender and intermediary bank fees only.
If the amount is less than MYR 50,000
You may opt for one of two options:a. Sender bears fees: Sender pays the sender and intermediary bank fees only.
b. Shared fees: Sender pays the sender's handling fees only.
- If the amount is more than MYR 50,000
Reduced Fees for specific currencies
Here is the list of currencies with reduced fees. This is only applicable to native currency transfers (e.g. Sending AUD to Australia). Check our latest fees
