How do we work out our fees?
Our fee structure is charged per transaction (a flat rate). However, the fees will differ depending on what currency you are sending, to whom you are sending it (an individual or a business), and which country you are sending it to.
Who Pays the Transfer Fees?
For all personal and business transfers—whether in native or non-native currencies—the sender always bears the full cost of the transfer. Fee options such as “beneficiary bears fees” or “shared fees” are not available. The exact fee will be clearly shown when you set up your transfer.
Does the currency-country pair I am sending to affect the fees?
You will have the option to send money in the native currency or a foreign currency. Depending on your beneficiary's currency and country type, you’ll see how much the transfer costs are when you set up your transfer.
What is a native currency transfer?
When you are sending money to a country in the country's native currency.
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- For example: Sending SGD to Singapore only; sending USD to the USA only; sending GBP to the United Kingdom only.
- Generally, if you send in the native currency, the recipient should receive the full amount. However, for certain currencies, there may be an additional fee (imposed and determined by the receiving bank).
What is a non-native currency transfer?
- When sending money to a country in a foreign currency / non-native currency.
- For example: Sending USD to Singapore, USD to China, USD to the United Kingdom.
These transfers may incur an additional fee (imposed and determined by the receiving bank) on top of our regular non-native transaction fee. These charges will be directly deducted from the amount transferred.
For more information on sending USD to countries outside the US (e.g. USD to Singapore; USD to China), see USD to countries outside the US.
Reduced Fees for specific currencies
Here is the list of currencies with reduced fees. This only applies to native currency transfers (e.g. sending AUD to Australia). Check our latest fees
