If there are any errors in the order details that might cause the transaction to fail, kindly Submit a Request or call +603-3099 3889 immediately to check if an amendment and reprocessing is possible.
However, do note that this will depend on the situation and the status of the funds, and may not even be possible due to the sensitivity of the data and/or our various partner's compliance policies.
If you would like to submit a refund request, see How to submit a refund request?