Your order can be cancelled if the order status is "Processing".
This means that we have received your funds, but your transfer has not been completed/processed by our team.
Please email firstname.lastname@example.org or call +603-2771 6283 for further action.
Kindly note that multiple cancellations of deposited orders may result in the permanent rejection of your account at the discretion of MoneyMatch management team.
To learn about the refund process and when an order can be cancelled or recalled, see When can I request for refunds?
Once the refund is requested, see How long do refunds take?