Where you are unable to receive the OTP code, kindly follow the steps below.
- STEP 1. Are you using an international number? Sometimes international numbers are not able to receive OTP due to carrier restrictions
- If Yes, proceed to STEP 3.
- If No, proceed to STEP 2.
- STEP 2. Check if your phone number is entered accurately. To know more about editing your profile, click here
- If Yes, and you are still unable to receive the OTP code, proceed to STEP 3.
- If No, update the phone number and try again!
- STEP 3. If you are still unable to receive the OTP code after trying the steps above, do not fret! We have a simple verification process that allows you to provide us permission to update and verify your phone number.
To do so, kindly Submit a Request to request for further assistance!