Generally, orders will be deposited into your recipient account within 1-2 business days after it has hit "In-Transit". This delivery time will be impacted by holidays in the sending and receiving country.
Transactions made within 2 business days prior to the holiday date may be impacted and delayed if these requirements below are not met:
- the full payment is not reflected in our account;
- the relevant supporting documents are not submitted/ have not passed all Compliance checks
The processing of these transactions will only resume the next business day.
Kindly refer below for an example of our holiday schedule:
|
Holiday Date/ Period |
Cut-off Date |
Resume Date |
|---|---|---|
| Monday, 27 May 2019 | Thursday, 23 May 2019 | Tuesday, 28 May 2019 |
| Monday, 3 June 2019 to Friday, 7 June 2019 |
Thursday, 30 May 2019 | Monday, 10 June 2019 |
| Wednesday, 12 June 2019 to Friday, 14 June 2019 |
Monday, 10 June 2019 | Monday, 17 June 2019 |