Notice to customer
Issuance of receipts is a requirement under the Money Services Business Act 2011. Please insist on a receipt for your transaction.
When will the remittance receipt be provided to me?
You can download the Remittance Receipt once the order is fully processed and set "In-Transit." When "In-Transit", this means that the funds should be well on it's way to your recipient.
To download your remittance receipt, log in to your MoneyMatch account.
Select the "Download" icon next to the relevant order.
The order status will be shown as In Transit.
Kindly note, you will only be able to download the remittance receipt once the order has been fully processed.