What can I expect from a moneymatch agent?
Stage 1 - Planning your policy
- We will assist by understanding your insurance needs and making a suitable recommendation after assessing your needs
- We will explain the product features, benefits, exclusions, premiums, and costs
- We will also share the relevant product disclosure sheets for you to compare
Stage 2 - Choosing your policy
- We will explain the importance of submitting correct information and assist to provide clarifications where needed
- We will submit your application for underwriting and arrange for any medical examinations if needed.
- We will ensure your policy arrives safely to you and go through the policy terms and conditions to ensure it is the right plan you selected
Stage 3 - my policy is live
- We will assist with your renewal of the policy and provide ongoing support (if you have any changes do let us know)
- We will guide you through the standard procedures on how to file an insurance claim
- In the event of claims, our agents withstand as advocates between you and the insurance company
General
Who can I contact for policy serving and inquiries or I would like to get more information?
- Do reach out to us by Submit a Request
Can I cancel my policy?
- You may cancel your policy by submitting a written request to us