There are several factors that hinders you from paying your bill. These factors including:
1.) Insufficient Account Balance
You might not have enough fund in your wallet. If so, please top up your MoneyMatch eWallet Mobile App first before performing your bill payment.
2.) Wrong Billing Details
You might entered wrong billing details. Kindly check and confirm the details on the confirmation page before proceeding with the payment.
3.) Connectivity Issue
There is possibility that you have an issue with your internet network or connectivity. Make sure you have a stable connection before making the bill payment.
