Cooling-Off Period
Understand when the Cooling-Off Period is triggered, which features may be temporarily restricted, and what steps you can take to restore access to your account.
- What is a Cooling-Off Period?
- When will the Cooling-Off Period be triggered?
- Can I still use MoneyMatch Prepaid Mastercard Card during the Cooling-Off Period?
- Why can't I log in after changing my device?
- What features are unavailable after I change my mobile number?
- Can I cancel or shorten the Cooling-Off Period?
- Will I receive a notification when the Cooling-Off Period starts?
- What should I do if I did not perform the action that triggered the Cooling-Off Period?



