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  1. Support Center
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  3. Payments, Cancellation and Refunds
  4. Cancellation and Refund

Cancellation and Refund

Do you need to cancel an order? Click on any of the articles to find your answers on how to cancel and order, how to submit a refund request or read more on our refund policy.

  • How to Cancel an Unpaid Order
  • How to Cancel an Ongoing Transaction
  • How to Recall a Processed and Completed Transaction
  • I have provided Incorrect Recipient Bank Details in the order!
  • What happens if my transfer is rejected by the recipient bank?
  • Refund Policy
  • How long do refunds take?
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Operating Hours:
9.00 AM - 5.30 PM
(Weekdays only, except Public Holidays)

Customer Support:
customer.support@moneymatch.co

MoneyMatch HQ:
Unit 3.03, Menara LGB, 1 Jalan Wan Kadir, Taman Tun Dr Ismail, Kuala Lumpur, 60000, Malaysia.


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Operating Hours: 9.00 AM - 5.30 PM

(Weekdays only, except Public Holidays)

Customer Support: customer.support@moneymatch.co

Unit 3.03, Menara LGB, 1 Jalan Wan Kadir, Taman Tun Dr Ismail, Kuala Lumpur, 60000, Malaysia.

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