You can download the Remittance Receipt once the order is fully processed and set to "In Transit." When "In Transit", this means that the funds should be well on it's way to your recipient.
- Notice to customers
Issuance of receipts is a requirement under the Money Services Business Act 2011. Please insist on a receipt for your transaction.
Here is a step by step guide on how to download your remittance receipt!
Personal Users
You can download the remittance receipt via the web browser.
- 1. To do so, log in to your MoneyMatch Account.
- 2. Select "Receipt" on the relevant order
The order status will be shown as In Transit.
- 3. Download the remittance receipt in PDF format.
Business Users
You can download the remittance receipt via the web browser.
- 1. Select "Transactions" in the left part of your dashboard
- 2. Select the "Download" icon next to the relevant order.
The order status will be shown as In Transit.
- 3. Download the remittance receipt in PDF format.
-
Note : receipts are only downloadable up to 24 months prior from the current month. If you require any assistance to download the past date, kindly request for us to extract by emailing customer.support@moneymatch.co1. Select "Activities" in the left part of your dashboard.
2. Select the "Completed" icon on the top bar.
3. Enter the dates.
4. Click the icon to download the remittance receipt in PDF format.
Kindly refer to the screenshot below :
